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  • Can I cancel my order?
    Yes you can by emailing us at creative.manal@gmail.com. If your order has not yet started I will provide you with a full refund. However if I have already started your order, I will send you a progress picture, complete the full order and send it to you. In this case, you will not be refunded.
  • How will you send the final product?
    All artwork will be delivered as a digital PDF/JPEG/PNG Format File. If you'd like physical artwork delivery, please email me the details such as size, message, contact number, shipping address etc and I will send you a quote. You will have an option to choose between mail / electronic delivery while placing your order. If you choose mail - shipping charges will be added to the price. Electronic delivery is free.
  • How do you ship and what are your shipping charges?
    I ship via USPS for orders within the USA and use DHL or other carriers occaisionally for international orders. All orders are shipped from Jersey City, NJ; USA. I ship via the cheapest option generally, however if the expedited shipping option is chosen, I ship according to the chosen option.
  • Can I change my order?
    Please email me at creative.manal@gmail.com and I will take up each request on a case by case basis. In cases where I have progressed to a point where I cannot make the change, I will let you know.
  • What will be the size (dimension) of the artwork?
    Please email me at creative.manal@gmail.com with the "size and message" you are looking for and I will get back to you with a quote.
  • How do you accept payments?
    You can pay via PayPal, Credit/Debit card.
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