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Can I cancel my order?Yes you can by emailing us at creative.manal@gmail.com. If your order has not yet started I will provide you with a full refund. However if I have already started your order, I will send you a progress picture, complete the full order and send it to you. In this case, you will not be refunded.
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How will you send the final product?All artwork will be delivered as a digital PDF/JPEG/PNG Format File. If you'd like physical artwork delivery, please email me the details such as size, message, contact number, shipping address etc and I will send you a quote. You will have an option to choose between mail / electronic delivery while placing your order. If you choose mail - shipping charges will be added to the price. Electronic delivery is free.
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How do you ship and what are your shipping charges?I ship via USPS for orders within the USA and use DHL or other carriers occaisionally for international orders. All orders are shipped from Jersey City, NJ; USA. I ship via the cheapest option generally, however if the expedited shipping option is chosen, I ship according to the chosen option.
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Can I change my order?Please email me at creative.manal@gmail.com and I will take up each request on a case by case basis. In cases where I have progressed to a point where I cannot make the change, I will let you know.
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What will be the size (dimension) of the artwork?Please email me at creative.manal@gmail.com with the "size and message" you are looking for and I will get back to you with a quote.
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How do you accept payments?You can pay via PayPal, Credit/Debit card.
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